0:01 Walking away at the pinnacle of success was the hardest thing I have ever done
4:14 Through the years, I have greatly feared and sought to keep at bay the four beasts that inevitably devour their keeper – Ego, Envy, Avarice, and Ambition. In 1984, I severed all connections with business for a life of isolation and anonymity, convinced I was making a great bargain by trading money for time, position for liberty, and ego for contentment – that the beasts were securely caged. –Dee Hock
9:03 Visa was little more than a set of unorthodox convictions about organization slowly growing in the mind of a young corporate rebel
21:44 Dee's first jobs
28:17 Learning how mechanistic, Industrial Age organizations really function
34:30 Useful questions to ask in your organziation
38:33 A failure at 36 years old
46:41 The environment from which Visa emerged
55:19 Healthy vs Unhealthy Organizations
57:30 Focus on how your product or company "ought to be" and nothing else.
1:03:55 I had held fast to the notion that until someone has repeatedly said "no!" and adamantly refuses another word on the subject, they are in the process of saying "yes" and don't know it yet. –Dee Hock
1:04:35 His biggest regret: The fight against duality (monopoly)
1:07:00 How Dee Hock dealt with stress
1:09:52 His biggest regret: The fight against duality (monopoly) continued
1:16:50 Dee's surprising conclusion about his work
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